Logo of The Fairbanks House featuring a stylized architectural element and elegant typography.
A cozy bedroom featuring a large bed, floral curtains, and warm lighting.

Policies and FAQ's

Check-In / Check-Out

  • Check-in time: 3:00 PM or later

  • Check-out time: by 11:00 AM

Guest Age & Room Occupancy

  • The Fairbanks House welcomes young adults aged 16+ when sharing a room with parents (as long as room capacity allows).

  • Rollaways and air mattresses are not provided or permitted.

  • Rooms that can accommodate more than two guests:

  • Guests under 16 are not permitted.

Reservation Changes & Cancellations

  • Cancel or modify at least 14 days prior to arrival for a refund (minus a $50 processing fee).

  • Cancellations within 14 days: deposit (minus $50 fee) will be held for a future stay.

  • During Girls Just Wanna Have Fun Getaways, holidays, and special event periods, the cancellation policy requires 30 days' notice, and a $100 processing fee applies.

  • No-shows or failure to cancel will result in full charges for the reservation.

Accessibility

  • The Fairbanks House is an 1885 mansion in original form—no elevators.

  • There are:

    • 9 steps to the front door

    • 21 steps to second-floor guest rooms

    • 18 additional steps to reach the Tower Suite

  • We recommend packing in smaller bags for easier handling.

Pet Policy

  • We are not pet-friendly.

Visitors

  • For guest comfort and safety, please meet friends or visitors off-property.

  • We are happy to recommend local gathering spots (restaurants, cafes, parks, etc.).

  • Local ordinances prohibit us from hosting non-registered guests for breakfast or Social Hour—even for a fee.

Location & Parking

  • Located in the Historic District, close to shops, restaurants, galleries, and attractions.

  • Guests can walk to nearly everything:

    • Closest restaurant: 2-minute walk

    • Farthest: 10-minute walk

  • Free off-street parking is available for guests bringing a car.

Beach Access & Amenities

  • The beach is 1.75 miles away. All 13 miles of it are public and offer free parking.

  • Guests can borrow:

    • Complimentary bikes, backpacks, and pool towels

    • Beach chairs, umbrellas, and coolers

  • No glass or alcohol allowed on the beach (beachside bars are available).

  • For picnics, ask for a cooler and ice packs.

Hours of Operation

  • Innkeeper Arrival: 7:00 AM

  • Breakfast: 8:00 – 9:30 AM

  • Office Hours: 10:00 AM – 4:30 PM

  • Social Hour: 4:30 – 5:30 PM

  • Staff On Call: 24/7, including holidays

Policies & FAQs for The Fairbanks House in Fernandina Beach Florida